As soon as your order and payment go through, we'll send you an order confirmation email. We'll also send you a despatch confirmation email once your order has been shipped and handed over to the courier. This email will confirm the tracking details for your shipment.
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​For pre-order or prescription products: the despatch confirmation email will be sent when your order is shipped from our warehouse. If there is any change to the previously communicated delivery date, we will let you know by email.