What to Do If Your Card Payment Fails While Shopping at SunGod

Card payment failures during checkout can arise from various technical or security-related reasons. This guide provides step-by-step solutions to help you resolve such issues and successfully complete your purchase on SunGod. 🛒

Common Reasons for Card Payment Failures

1. Card Provider Security Controls: Transactions might be flagged as suspicious by your bank or card provider, leading to a decline.

2. Technical Issues: Device/browser glitches or cached data can interfere with the payment process.

⚒️ Troubleshooting Steps

If your card payment is not being accepted, try following these steps:

1. Try an Alternative Payment Method

• Use PayPal to complete your purchase. This method often bypasses issues related to card provider security controls and has resolved similar errors effectively for other customers.

2. Switch Devices

• Switch to a different device, such as a laptop or tablet, instead of your current device. This can help resolve device-related glitches.

3. Use an Incognito/Private Browser Window

• Open a new incognito or private browsing window and attempt the checkout process again. This approach prevents cached data or browser extensions from interfering with the transaction.

4. Try a Different Card

• If possible, use an alternative payment card to complete the purchase, as the issue might be specific to the card originally used.

5. Check with Your Card Provider

• Contact your bank or card provider to confirm whether the transaction was blocked due to security controls. They may need to manually approve the payment.

Preventative Tips 💡

• Ensure Funds Are Available: Double-check that your card has sufficient balance to make the purchase, even though this is rarely the primary reason for a decline.

• Use the Latest Browser Version: Ensure you're using an updated version of your preferred browser to avoid compatibility issues.

FAQs

Why Was My Transaction Declined Despite Sufficient Funds?

This often occurs due to card provider security measures or technical issues, rather than insufficient funds. Following the troubleshooting steps above will likely resolve the issue.

Does SunGod Reject Cards From Specific Banks?

No, SunGod does not block specific banks' cards. Often, declines arise due to banks’ internal security processes. Using a different device or browser (e.g., incognito mode) may help.

What Should I Do If PayPal Isn’t an Option for Me?

If PayPal isn’t a feasible solution for your transaction, trying a different card, device, or an incognito browser session can often remedy the problem. Contacting your bank for further assistance is also recommended. By following these troubleshooting steps and tips, most payment-related issues on SunGod can be resolved. If the problem persists, reaching out to customer support for further assistance is highly recommended.