If you wish to change the delivery address on your order, please email us as soon as possible at support@sungod.co with the order number and the new address you wish to use instead.

Once your order has already been despatched and handed over to the courier, we are no longer able to update the delivery address for your order. Some couriers offer on-demand address changes which are accessible directly through the courier service. Please find a list of those below:

• Evri – You can use your Evri tracking link or the Evri app to divert your parcel to a nearby neighbour, safe place, or ParcelShop. If these options aren’t available because the parcel is already in transit, you can try contacting Evri Customer Service to see if they can intercept or reroute it before delivery.

• DHL – Visit DHL On Demand Delivery

  to view available delivery options. Depending on the service and progress of your shipment, you may be able to change the delivery address, redirect to a service point, or reschedule delivery.

• DPD – You can adjust your delivery date or delivery location through myDPD or the DPD App using your parcel number and postcode. In most cases, you can redirect to a neighbour, safe place, Pickup Shop, or a new address up until shortly before delivery.

• Royal Mail – For eligible tracked services (e.g. Tracked 24 or Tracked 48), you can use the Change Delivery Options feature via your tracking link or the Royal Mail app to choose a safe place, neighbour, or local delivery office. Royal Mail doesn’t generally allow full address changes once a parcel is in transit, so if your order has already been shipped, we can’t guarantee that the address can be amended.

If you wish to change the address, please reach out to us as soon as possible, and we'll do our very best to change this before your order is despatched 😊

Our team moves quickly to get all orders shipped out quickly, so we can't guarantee that any requested changes will be actioned in time.